Terms & Conditions
Last Updated: 26/02/2026
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These Terms & Conditions (“Terms”) govern your access to and use of the website and services operated by Cyronix Labs (“Cyronix Labs”, “we”, “us”, “our”). By accessing the Website, placing an order, or using any of our services, you acknowledge and agree to be legally bound by these Terms.
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1. Definitions
1.1 “Website” refers to the Cyronix Labs website located at www.cyronixlabs.com and any associated digital platforms operated by us.
1.2 “Purchaser”, “you”, or “your” refers to any individual or entity accessing the Website or purchasing Products.
1.3 “Products” or “Goods” refers to all items offered for sale on the Website.
1.4 “Order” means a request submitted by you to purchase Products through the Website.
1.5 “Research Use Only” means Products are supplied strictly for laboratory, analytical, or educational research purposes and are not intended for human consumption, therapeutic, cosmetic, or household use.
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2. Website Use and Eligibility
2.1 You must be at least 18 years of age, or the age of majority in your jurisdiction, to access the Website or place an Order.
2.2 By using this Website, you confirm that you are legally permitted to do so under applicable laws.
2.3 You agree to use the Website only for lawful purposes and in compliance with all relevant local, national, and international laws and regulations.
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3. Product Information and Research Use
3.1 All Products supplied by Cyronix Labs are designated strictly for Research Use Only and are not intended for human consumption, medical use, or therapeutic application.
3.2 Any Product listing is provided for informational purposes and does not constitute a license, recommendation, or authorisation for any prohibited use.
3.3 You acknowledge that you understand the regulatory, safety, and handling requirements associated with the Products, including health risks, laboratory safety procedures, and applicable legal obligations.
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4. Orders, Acceptance and Payment
4.1 Orders are submitted via the Website checkout process and confirmed upon successful payment.
4.2 An Order is deemed accepted only when you receive an official order confirmation from Cyronix Labs. We reserve the right to refuse or cancel any Order at our discretion.
4.3 Prices, shipping costs, and applicable taxes are subject to change prior to Order confirmation. Once confirmed, pricing is fixed.
4.4 You agree to pay all applicable fees, including product cost, shipping, duties, taxes, and related charges.
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5. Shipping, Delivery and Import Compliance
5.1 We will make reasonable efforts to dispatch Orders promptly; however, delivery timeframes are estimates only.
5.2 Risk and ownership of Products transfer to you upon dispatch unless otherwise required by law.
5.3 Cyronix Labs reserves the right to refuse Orders that appear inconsistent with research-use supply or regulatory compliance.
6. Returns, Refunds and Faulty Goods
6.1 Claims for damaged, defective, or incorrect Products must be reported within 7 days of receipt, with supporting evidence if requested.
6.2 At our discretion, we may replace the Product or issue a refund.
6.3 Returns are accepted only for approved cases involving faulty or incorrect Products. Change-of-mind returns are not accepted unless required by law.
6.4 Approved returns must be unused and in original condition unless the Product is defective.
7. Intellectual Property
7.1 All Website content, including logos, text, graphics, and images, is the property of Cyronix Labs or its licensors.
7.2 You may not copy, reproduce, distribute, or use any Website content without prior written permission.
8. Limitation of Liability and Indemnity
8.1 To the maximum extent permitted by law, Cyronix Labs is not liable for indirect, incidental, or consequential damages, including loss of profits, business interruption, or data loss.
8.2 Our total liability shall not exceed the purchase price paid for the Product in question.
8.3 You agree to indemnify and hold Cyronix Labs harmless from any claims, damages, or liabilities arising from your handling or use of the Products.
9. Website Security and Availability
9.1 While we implement reasonable safeguards, we cannot guarantee that the Website will be uninterrupted, secure, or error-free.
9.2 You are responsible for maintaining appropriate security protections, including antivirus software.
10. Cookies and Analytics
10.1 Cyronix Labs uses cookies and related technologies to enhance user experience and monitor Website performance.
10.2 You may disable cookies in your browser settings, although this may affect Website functionality.
11. Changes to These Terms
11.1 Cyronix Labs may update or modify these Terms at any time. The version published on the Website is the current version.
11.2 Continued use of the Website after updates constitutes acceptance of the revised Terms.
12. Severability
12.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in effect.
12.2 Failure to enforce any provision does not constitute a waiver of that provision.